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Web Help Desk (WHD)

Forum Using the Discovery Tool to get the amount of RAM installed?

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Using the Discovery Tool to get the amount of RAM installed?

apape over 5 years ago

Not sure that this is possible or not but when running our daily scans on our assets, we were trying to see if there was a way to get it to pull the amount of RAM installed into the asset. Can't seem to find an option for it.

Any ideas?

Thanks!

Top Replies

apape over 5 years ago in reply to rschroeder +1

Sorry! Im just now seeing this! I'm using web help desk! I've gotten the amount of RAM to show up under " Linked Peripherals" but need to figure out how to search thru my assets by this.

0 fluffy_midnight over 5 years ago

Hi apape,
You would require an asset management/monitor software rather than the in-built asset discovery within Web Help Desk.
Once done, you could then link up the tool with the help desk and sync the data; including RAM.
-Midnight
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0 rschroeder over 5 years ago

Please share with us what Solarwinds tool you are using, and an example of an asset from which you want the amount of RAM displayed in the output of the tool. Perhaps then we'll have an answer that will fill your needs.
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0 apape over 5 years ago in reply to rschroeder

Sorry! Im just now seeing this! I'm using web help desk! I've gotten the amount of RAM to show up under "Linked Peripherals" but need to figure out how to search thru my assets by this.
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