4 Replies Latest reply on Jan 21, 2019 9:53 AM by mezdem

    Unable to access Firmware upgrade page


      Solarwinds Team,


      I've created an user account with NCM Administrative role but that account is unable to access the NCM Firmware upgrade page and the error is


      Unexpected Website Error

      Accessing this page requires an account with the NCM Administrator role and Admin rights.


      I don't know why it's need Admin rights and giving rights is just one click but my concern is once they have Admin rights they can access all modules settings and even they can modify their privileges.

      I'm afraid to give admin rights, is there any ways to solve this?


      This is really bad for Administration.


      DanielleH : need your help on routing this issue to right person.


      Current modules version:

      SolarWindsOrion Platform 2018.2.1 SP1, IPAM 4.7.0, NCM 7.8, NPM 12.3, NTA 4.4.0, UDT 3.3.1, NetPath 1.1.3