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Re: Why would alerts still get sent out when node is muted?
David SmithAug 7, 2018 4:58 AM (in response to ebradford)
1 of 1 people found this helpfulCould it still be an Active Alert? You should clear any active alerts for Nodes that are muted. Muting only prevents NEW Alerts from being triggered, but an existing one can still fire off actions if they are repeated, delayed or escalation actions.
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Re: Why would alerts still get sent out when node is muted?
ebradford Aug 7, 2018 3:57 PM (in response to David Smith)You were right. The alerts emails being received were emails from previously triggered alerts, which have "Repeat this actions every X minutes"... enabled on the action. I acknowledged the alerts, and that stopped the e-mails. Thanks.
Giving you a Correct Answer mark.
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Re: Why would alerts still get sent out when node is muted?
David SmithAug 8, 2018 5:13 AM (in response to ebradford)
Glad to have helped - Thanks for the Mark up
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