1 Reply Latest reply on Aug 3, 2018 7:50 AM by bvondeylen

    Tickets PDF and Custom Fields

    bvondeylen

      When I print a ticket using the "Gear" and selecting Tickets PDF, I don't understand why some custom fields will print and other custom fields are ignored. I cannot find any location which specifies to print a custom field or not to print a custom field.

       

      Can anyone give me any pointers please?