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Error in Solarwinds Alerting Service V2

Hi all,

I have repeatedly observed the solarwinds alerts service stopped, does anyone know why this error could be occurring?

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I am currently using the version Orion Platform 2018.2.1 SP1 and NPM 12.3

  • This may be a case to raise with SW support. This could be for many reasons and the first place to look is in the log files - Windows event logs for service issues and SolarWinds log files to identify the root cause of the service faulting.

    SolarWinds log files are in C:\ProgramData\SolarWinds\Orion\Logs

    Look at Alert logs and BusinessLayer log files.

    At the end of the day, the likely resolution will be re-running the Configuration Wizard and letting it re-install the services, as this is often a fix.

  • thank you for your answer, I will be looking at the directory you indicate and with support.

    Thank you!