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Network Performance Monitor (NPM)

Forum Helpdesk BOT

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This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

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Helpdesk BOT

duncan.murray over 5 years ago

Does anybody have any experience on the best BOT to use with a Helpdesk system?

0 mdelgado over 3 years ago

Can a BOT be added to the Web Help Desk product?
Any information would be greatly appreciated !!
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0 Prasand over 2 years ago

Hi, I think you can also try workativ’s chatbot integration with SolarWinds and 70+ apps and pre-built workflows like create ticket, update ticket and more. Workativ is a conversational ai and workflow automation platform that helps you build chatbot, connect with SolarWinds and 70+ other apps, use pre-built workflows like create ticket etc, deploy your bot on Slack or Teams easily in minutes.

They provide free trial. Check here
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