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Network Performance Monitor (NPM)

Forum Unexpected Website Error

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Unexpected Website Error

ramu_chittiprolu over 5 years ago

Dears,

We have solarwinds 12.1 NPM in our setup. All of a sudden, I'm facing the below issue from console while trying to open "edit properties" under manage nodes in settings.

Does anyone have turnaround solution for this ?

Unexpected Website Error

The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.solarwinds.com/2008/Core:GetNodesByIdsResult. The InnerException message was 'Member '_compareInfo' was not found.'. Please see InnerException for more details.

SAVE ERROR REPORT LOCALLY RETURN TO HOME

For more troubleshooting help, see the SolarWinds Knowledge Base , or contact support

Thanks,

Ramu Chittiprolu

0 neomatrix1217 over 5 years ago

Please take a look at this KB article.
Unexpected website error when editing nodes - SolarWinds Worldwide, LLC. Help and Support
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