1 Reply Latest reply on Jul 23, 2018 9:33 PM by neomatrix1217

    Unexpected Website Error

    ramu chittiprolu

      Dears,

       

      We have solarwinds 12.1 NPM in our setup. All of a sudden, I'm facing the below issue from console while trying to open "edit properties" under manage nodes in settings.

      Does anyone have turnaround solution for this ?

       

      Unexpected Website Error

      The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.solarwinds.com/2008/Core:GetNodesByIdsResult. The InnerException message was 'Member '_compareInfo' was not found.'. Please see InnerException for more details.

      SAVE ERROR REPORT LOCALLY RETURN TO HOME

      For more troubleshooting help, see the SolarWinds Knowledge Base , or contact support

       

      Thanks,

      Ramu Chittiprolu