11 Replies Latest reply on Jul 30, 2018 7:55 AM by bharris

    Polling Engine Shows as DOWN with Last Database Sync "2760 minutes ago"

    uniswtc

      Hi All,

       

      We are having NPM 12.2 and Orion Platform as 2017.3. We have only one polling engine and it shows as below. Almost, since 48 hours, the sync is not happening. We checked and found the time zone is same on both polling engine and DB server. We have not changed any password for Orion DB account and also got confirmation from DB team, that password was not changed recently (in last 3 days).

       

      Also, we are experiencing one more issue, since the above was observed. When we do a List Resources on an existing devices, where some changes happend on the device, it was taking hell lot of time and never show the resources. Just showing resources being discovered. Was it related to the above issue?

       

      Note: QUICK RESPONSE WOULD BE MUCH APPRECIATED.