I am using NPM12.2 and needs to integrate BMC remedy 8.1 . BMC team has provided the https-Post SOAP URL and I have tested it with SoapUI tool and it is working fine to create the incident. But when I tried the same XML code in NPM alert action in http-Post body, the action is successful but nothing happens in Remedy and no incident is created.
Please help urgently if any one experienced it.
Please find the code below
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:test_Solarwind_Integration">
<urn:Summary>Test from NPM</urn:Summary>
<urn:Notes>Test from NPM</urn:Notes>