0 Replies Latest reply on Jul 11, 2018 1:39 PM by er.vansh17091

    BGP  neighbor down " caption" attribute

    er.vansh17091

      Hi,

       

      I have configured BGP neighbor down alert but getting 'Configuration Item' blank in SNOW.

       

      An email alert is working well. but ServiceNow ticket doesn't hold CI name. I tried with Caption (Node), caption( Router) and Neighbor IP one by one but no luck.

       

      SNOW node attributes

      BGP alert details.