2 Replies Latest reply on Jul 5, 2018 1:04 PM by the_token25

    Web Helpdesk Asset Management description of pc

    the_token25

      We are new to the web helpdesk and are in the beginning stages of implementation.  We noticed when we use WHD Discovery Engine to collect our assets we are not getting the description field of the PC. Is there a way to add this field so that when it does an asset discovery it will pull the description field of the machine?

       

      Thank you for your assistance,

       

      New Web Helpdesk user....