12 Replies Latest reply on Aug 27, 2018 2:45 PM by beaudejo

    APC UPS Monitoring with ORION PLATFORM 2018.2

    matt.ronning@solace.com

      Hi Everyone,

       

      With the release of 2018.2, APC UPS monitoring is now natively supported. I have been trying to figure out why some of my APC UPS units are reporting correctly, and others are not. I am referring to the Power Control Unit Status section of node details, SNMP is functioning but returned unknown status' for a few fields. While the other fields work as expected. Based on my environment, I have been able to limit the problem to SMARTUPS2 devices (aka UPS Network Management Card 2). Where my other older UPS units, like Smart-UPS 3000 RM XL, work without issue. In the example below, I provided one working and one not working node. The battery does not need replacement on this particular node, but returns wrong.

       

      SMARTUPS2

      UPS STATUSUnknown
      BATTERY STATUSUnknown
      NAME APC UPS
      SERIAL NUMBER AS1628264973
      MODEL Smart-UPS X 3000
      LAST FAIL CAUSE Self Test
      BATTERY PACK COUNT 0
      OUTPUT LOAD 0 %
      BATTERY CAPACITY 0 %
      BATTERY TEMPERATURE 32 °F
      TIME ON BATTERY 0
      RUN TIME REMAINING 0
      REPLACE INDICATOR Battery Needs Replacement

       

      Smart-UPS 3000 RM XL

      UPS STATUSOn Line
      BATTERY STATUSNormal
      NAME {removed}
      SERIAL NUMBER JS0801002212
      MODEL Smart-UPS 3000 RM XL
      LAST FAIL CAUSE Self Test
      BATTERY PACK COUNT 0
      OUTPUT LOAD 0 %
      BATTERY CAPACITY 100 %
      BATTERY TEMPERATURE 64.4 °F
      TIME ON BATTERY 0
      RUN TIME REMAINING 4h:28m:00s
      REPLACE INDICATOR Battery Doesn't Need Replacement

       

      Any information or recommendations are appreciated.