1 Reply Latest reply on May 17, 2018 3:22 PM by Mark Roberts

    How to check if specific components are installed on SAM?

    300

      Hi,

       

      I am trying to use Oracle User Experience Monitor and as per documentation: Oracle User Experience monitor

       

      SAM requires two additional components in order to monitor Oracle databases:

      • Oracle's Instant Client
      • SolarWinds Oracle Plug-in.

       

      My question is, how can I check if these components are installed or not?

       

      I am getting error when I try to test the monitor and so want to check if some required components are missing or I am doing something wrong while setting up the monitor.

       

      Errors I get while testing:

      - When I use "Oracle Data Provider for .NET" as Oracle Driver Type:

      The Oracle Client software must be properly installed to use the Oracle QA Monitor.

      Component uses following Oracle Client Driver: ODP_NET. This particular Oracle Client software can be downloaded from the Oracle ODP.Net webpage.

      Underlying exception message is: 'Unable to find the requested .Net Framework Data Provider. It may not be installed.'.

       

       

      - When I use "Microsoft .NET Data Provider" as Oracle Driver Type:

      Invalid length for connection option 'Data Source', maximum length is 128.