2 Replies Latest reply on May 11, 2018 3:11 AM by Raul Gonzalez

    Hardware health sensors & SQL Queries


      I know you can enable/disable hardware sensors via an SQL query but can you add conditional statements to that query? Basically, we have a lot of devices showing a Warning state because of hardware health sensors. These sensors are flagging interfaces that are either shutdown or disconnected. I don't want to disable the sensor completely for fear I'd forget to turn it back on when that interface does get used but my boss is starting to question why all our devices show up with yellow warnings... Any suggestions would be appreciated!

        • Re: Hardware health sensors & SQL Queries

          That's basically a bug in the way Cisco reports some fiber interfaces warning thresholds when they aren't in use.  What you see in the CLI is not the same as what you get when you query for those thresholds with SNMP, and Solarwinds is working based on what it sees in SNMPunfortunately.  It's super annoying and I tend to either disable the sensor or switch to the envmon hardware health mib.  If you wanted to be more thorough you would need to over ride the built in thresholds for those sensors and specify the correct thresholds, but I'm usually not motivated enough to do so.