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Forum Details tab disappears when tech is selected

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Details tab disappears when tech is selected

cpbcasey over 5 years ago

I have a technician who intermittently experiences an issue when assigning a tech in a ticket where, as soon as the tech is selected, the Details Tab disappears and she has to reload the ticket to get it back. This will sometimes happen 2 or 3 times in a row and then it will work fine again.

Anyone have any ideas or have you experienced this issue?

We're on build 12.5.2.84

0 percyplant over 5 years ago

This is a bug which has been around for a while, it has been reported to Solarwinds - Worth creating your own support call to get them to hurry up and fix it.
regards
Chris
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0 cpbcasey over 5 years ago in reply to percyplant

Ok, thanks, I'll do that.
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