Good afternoon all,
I must start by stating I am a complete SolarWinds noob, and am completely overwhelmed when attempting to look into this issue.
The problem: At 6:40am, a service on a server apparently wasn't running however no one was notified of the issue.
I apologize for my questions being all over the place. I'm investigating this at the same time as typing this out, so my questions are typing by the minute. Thanks for any and all help you can provide. If you have any questions, I will do the best I can to answer them.
can u share the screenshot of alert that you setup? This can help in checking why the alert did not trigger.