SAM has saved our bacon on several occasions. Before Sam we were very reactive and nobody ever had the time to be proactive.
We were constantly struggling during outage events to pinpoint the issue in the environment, not we are able to find and resolve issues saving a great deal of downtime.
We have NPM NTA WPM and SAM.
We considered other options but the feature set, price and ease of use made Solarwinds a no brainer !
We love Solarwinds and are constantly looking to grown out our suite of Solarwinds products.