I've noticed several issues since one of my recent upgrades, and sadly my experience with support has been very frustrating. Two issues that I seem to running into are:
- Sometimes pages will take very long to load, sometimes they will just error out. Restarting the Orion services on the main poller resolves it. But it reoccurs.
- The Orion Module Engine service randomly crashes with a .Net exception logged in the application event log.
Regarding the page loading issues, I founded that in the OrionWeb.log I see instances of this when the pages have trouble loading:
(8) WARN SolarWinds.InformationService.Contract2.InfoServiceProxy - (null) Support! -- LONG RUNNING QUERY: 872928.0327 ms: SELECT LicenseName
, LicenseType
, LicenseKey
, ToUtc(LicenseExpiresOn) as LicenseExpiration
, ToUtc(MaintenanceExpiresOn) as MaintenanceExpiration
, ProductName
FROM Orion.Licensing.Licenses RETURN XML RAW
On the surface that would seem like a pretty basic query. Any ideas on what I should be looking at here?
