Can you do this with an existing Problem ticket? Or does it only work for certain ticket types?
any idea how to populate the Parent ticket number in the child ticket, so it can be viewed within a column set or search? Other than opening the parent ticket to view each child and visa versa, which is not very practical.
I believe this can be done is assets but not tickets....
Thanks for the guide.
Is there any way to pass the client from the parent ticket to the child ticket?
From what I have heard from Solarwinds support, that is not possible.