4 Replies Latest reply on Mar 23, 2018 8:30 AM by neomatrix1217

    Node stays as unknown after re-managing

    trilobite rex

      Anyone ever encounter this issue.

       

      I have a server that I UN-managed.  When the work was finished I re-managed said node without issue.  Well the node never comes out of the unknown state.  It just sits and sits and sits, no amount of rediscover or poll now brings it back.  When I check on the agent status it does show as connected.   I restarted the agent service on the node as well as the services on the polling engine associated to the node; alas it does not work.

       

       

      I really don't want to delete the node and re-add it but will if that is my only chance.

       

       

      Any help would be greatly appreciated.