1 Reply Latest reply on Mar 29, 2018 2:03 AM by icarriere

    issues with certain webpages not loading correctly

    kevinmanuel

      Hi,

       

      I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term?

       

      Please help.

       

      I didn't find the right solution from the Internet.

       

      References:-

      https://support.mozilla.org/en-US/questions/958599

      Best video studio

       

      Thanks!

        • Re: issues with certain webpages not loading correctly
          icarriere

          The following browsers are supported by Web Help Desk:

           

          BROWSER

          SUPPORTED WHD VERSIONS

          Microsoft Internet Explorer 11

          12.5.2, 12.5.1, 12.5, 12.4.2, 12.4.1, 12.4, 12.3, 12.2

          Microsoft Internet Explorer 10

          12.5.2, 12.5.1, 12.5, 12.4.2, 12.4.1, 12.4, 12.3, 12.2, 12.1, 12.0.x

          Microsoft Internet Explorer 9

          12.4.2, 12.4.1, 12.4, 12.3, 12.2, 12.1, 12.0.x

          Microsoft Internet Explorer 8

          12.3, 12.2, 12.1, 12.0.x

          Mozilla Firefox

          12.5.2, 12.5.1, 12.5, 12.4.2, 12.4.1, 12.4, 12.3, 12.2, 12.1, 12.0.x

          Google Chrome

          12.5.2, 12.5.1, 12.5, 12.4.2, 12.4.1, 12.4, 12.3, 12.2, 12.1, 12.0.x

          Microsoft Edge

          12.5.2, 12.5.1, 12.5, 12.4.2, 12.4.1, 12.4

          Apple Safari 11

          12.5.2

          Apple Safari 10

          12.5.2, 12.5.1

          Apple Safari 9

          12.5.1, 12.5, 12.4.2, 12.4.1, 12.4

          Apple Safari 8

          12.5, 12.4.2, 12.4.1, 12.4, 12.3

          Apple Safari 7

          12.3, 12.2

          Apple Safari 6

          12.3, 12.2, 12.1, 12.0.x

          Apple Safari 5

          12.3, 12.2, 12.1, 12.0.x


          Regards,

           

          Isaiah Carriere

          Web Help Desk Consultant
          Adeptec: SolarWinds Training and Professional Services

          LinkedIN: Adeptec

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          ○ Twitter: @Adeptec

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