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Passwords Not Working

Hello....

We are using Serv-U ftp software.

We recently made a change in the home directory (a NAS) for the people that need to access the ftp site.

Now whenever we try to log in, using FileZilla, get the following:

Status: TLS connection established.

Command: USER joel

Response: 331 User name okay, need password.

Command: PASS ********

Response: 550 /: Permission denied.

Error: Critical error: Could not connect to server

Have tried:

1. changing passwords

2. deleting user and re-adding

3. adding a new user

Same problem all around.

HELP!  emoticons_happy.png

Thx

Joel