5 Replies Latest reply on Mar 14, 2018 10:07 AM by bdufresne

    Cisco 3850 & 3650 switches showing incorrect CPU utilisation

    netw0rks

      Hello all,

       

      NCM is reporting lower CPU for our 3850 & 3650 switches.  Eg. for one particular 3850 stack, it shows 70%, whereas the switch CLI shows;

       

      #sh process cpu sorted

      Core 0: CPU utilization for five seconds: 99%; one minute: 98%;  five minutes: 98%

      Core 1: CPU utilization for five seconds: 99%; one minute: 98%;  five minutes: 98%

      Core 2: CPU utilization for five seconds: 97%; one minute: 98%;  five minutes: 98%

      Core 3: CPU utilization for five seconds: 98%; one minute: 98%;  five minutes: 98%

       

      The objectve is for NCM to display the 5 min average across the 4 CPUs. 

       

      We are running NCM v7.5.1.  I logged a case with Solarwinds and after some investigation with SNMP Walks they suggested I submit a feature request.  Can anyone assist with a workaround please?  Perhaps a custom SQL node alert or poller can resolve this?

       

      Many thanks!