I have a Group Member alert that uses a custom SWQL query. I want my alert message to include the name of each group member that is down when the alert triggers. I'm using the "GroupRootCause" variable and it populates the member names just fine when Simulated, but the actual email only spits out the raw variable formatting as such:
Group Members that are currently Down = ${N=OrionGroup;M=GroupStatusRootCause}
Can anyone offer any explanation as to why it works in Simulation but not in the actual alert message? Thank you.