1 Reply Latest reply on May 2, 2018 10:09 AM by aaronengineer

    Desktop goes to lock screen when I remote in and try to do anything

    gneal1

      I have a couple Windows 10 computers that when I remote to them, as soon as I even move the mouse to do anything, the desktop locks and I have to have the user unlock it.  Then as soon as I try to do something again, it locks up the desktop again.  It's a never ending cycle.

       

      I have uninstalled and re-installed the Dameware client on the machines a couple of times, but it still isn't working.

       

      Any ideas?

       

      Dameware 12.0.4 via a Centralized Server