2 Replies Latest reply on Feb 14, 2018 1:27 PM by dhyanesh.mehta

    Dependencies dont work

    dhyanesh.mehta

      Hello All,

       

      We are using IPMonitor v10.8.2. My scenario is as below:

       

      We have 5 different networks. IPMonitor server resides in 1 of the network. Now what i have done is i have configured Private IP of other network's Firewall (You can conside router in general) as a depenecy of each device in a network. So for Example for each device resiging in A network has depency as private IP of firewall of network B and so on all devices of all netowkrs are configured.

       

      So my question here is, is it right way of configuring dependency or have i made any mistake here?

       

      Because whenever Internet goes down in 1 particular network, the depency should be active as the other network connectivity is still there and as i have set other networks Firewall as dependency, it should detect it as active and suppress email of current network right? But it is not happening. We still get all the alerts of all devices from this particular network.

       

      So please help me understand and configure group dependency in a correct way.

       

      Thanks.

      Dhyanesh Mehta

        • Re: Dependencies dont work
          bkyle

          Make sure the dependency has a shorter polling interval that the monitors dependent on it.

            • Re: Dependencies dont work
              dhyanesh.mehta

              Hello Kyle,

               

              Thahnks for the reply.. I am hereby giving all my setings for your reference:

               

              Dependency:

              Max Test Duration: 10 Secs

              Delays bet tests while up: 60

              Warn: 5 secs

              Down: 5 Secs

              Lost: 5 Secs

               

              Accumulated Failures per alert: 3

              Max Alerts to send: 5

               

              Dependent:

              Max Test Duration: 300 Secs

              Delays bet tests while up: 300

              Warn: 300 secs

              Down: 300 Secs

              Lost: 300 Secs

              Accumulated Failures per alert: 3

              Max Alerts to send: 3

               

              Please let me know if i need to change anything.

               

              Thanks,

              Dhyanesh Mehta