I have one user that gets https://sjobs.brassring.com/TGnewUI/Search/Home/Home?partnerid=20101&siteid=5031#jobDetails=3351508_5031marked as deactivated for no reason I can discern. It's a client, so there's no account to manage, login is through LDAP.
What I really find strange is that this is (at least) the second time it's happened, and it's only this one user. Looking at her ticket history, all her tickets from yesterday and earlier, shows up as being under the deactivated account, but the tickets she put in this morning are under the same account, but it's not marked as deactivated. She has had no problems logging in, no error messages or notifications, and all other systems seem to be fine. Any ideas?
How do you have your LDAP connections setup?
I've had this problem before when a user moves OUs, and the connection is set to Deactivate clients when they are not found. When you same client is found in a new connection, it doesn't automatically reactivate them.