I have built a new Solarwinds system (2 physical servers, ORION & SQL) that has NPM 12.2 and SAM 6.5 and I have installed Notepager Pro version 5.
My problem is that I can send an SMS message to all the recipients from Notepager Pro but when I trigger an alert from Solarwinds the SMS message isn't sent/received. I can see that the alert has triggered in Solarwinds but I don't get a text message. Am I missing something obvious?
I have restarted all services and I've also done a comparison with our current, soon to be decommissioned, Solarwinds system (which uses Notepager Pro v3) but I can't see anything obvious.
As always, any help will be very much appreciated.