2 Replies Latest reply on May 16, 2018 10:41 AM by scott.wigham

    Unexpected error occurred. KeyError: 'getpwuid(): uid not found:

    hayescody27

      We have several linux monitors that are monitoring the SNMPD process on our linux servers and solarwinds is giving us this error message Unexpected error occurred. KeyError: 'getpwuid(): uid not found: 1000060000'   or  Unexpected error occurred. KeyError: 'getpwuid(): uid not found: 65534.'

       

      I've checked on the node and the snmpd process is running.

       

      I've looked into the /etc/passwd file and the UID in the error message is not in there. I know that both of the accounts associated with those UID's in the error messages are system accounts.

       

      Not quite sure how I can change it to use the proper system account.

       

      Other useful information: we are using the Linux Agent, and this is just a basic process monitor.

       

      Any help appreciated.