2 Replies Latest reply on Jan 12, 2018 4:54 AM by smiffy85

    Mute Alerts - generating an alert

    smiffy85

      Hi,

       

      I like the new mute alert feature that allows you to continuing collecting data whilst also not generating alerts during maintenance.

       

      Problem,

      Alerts are being generated despite this feature being set. 

       

      I am alerting against Groups, as we have collected all devices critical to the operation of Business Services.  When we perform maintenance on one of the devices it is muted, but we are still getting alerts

       

      I shouldn't have to add a trigger condition in for this as I don't need it on other alerts.  Any ideas?