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How to clear error from MOM in V_Center

Hi,

If we are monitor the ESXi by V_Center way, in this situation sometime we are getting the h/w error in solarwinds but when we are checking in esxi, error not there, so we should check MOB of the V_Center where esxi is connected.

like a Memory example..

Open the VMware vCenter server's MOB web link using your Internet browser (https://[your_vCenter_server_address]/mob) and follow this path:
content -> rootFolder -> childEntity -> hostFolder -> childEntity -> host [select appropriate host] -> runtime -> healthSystemRuntime -> hardwareStatusInfo -> memoryStatusInfo

By Above checks we will found the error of respective h/w component, now question is how to clear the error in MOB.

Use the below step .

To clear this message you need to follow below process-

disconnect host from vcenter.

2. Restart agents in the host.

3. connect host in vcenter.

thanks

  • I also followed the steps (except I didn't reboot the host) and it cleared the yellow from the memoryStatusInfo and changed it to Green. I just did 2-6 to clear the alert.

    VMware Knowledge Base

    Important: Before proceeding, ensure to confirm with the hardware vendor that this is not a hardware issue.

    To resolve this issue, reset the event log:

    1. Clear the BIOS Hardware Logs (IML for HP Servers and DRAC Hardware Logs for Dell Servers).
    2. Select the ESXi host that reports the memory warning.
    3. Click the Hardware Status tab in the vSphere Client.
    4. Select the System eventlog view from the list.
    5. Select Reset event log and click Update.
    6. Click Reset sensors.
    7. Restart the host.
    8. After restarting the host, select the ESXi host and click the Hardware Status tab.
    9. Click Update in the Alerts and Warnings view under the triggered warning.

    If the warning persists:

    1. Connect to the host using an SSH session.
    2. Run this command in the command prompt:

      /etc/init.d/sfcbd-watchdog restart
    3. From the vSphere Client, select the ESXi host and click the Hardware Status tab.
    4. Click Update in the Alerts and Warnings view under the triggered warning.

    Note: