I wanted to reach out to the vast community and see if someone may have a solution. For about 3 months now, I've been unable to view any of my Atlas maps within the Orion website. The map resource keeps throwing an error. SolarWinds development has looked at the issue and given me many instructions, but we cannot seem to find a resolution.
I am able to use the Atlas client without any issues on the server or my laptop. To rule out any specific system issue and because I am at wit's end, we spun up a new VM and installed all SolarWinds modules. The install went very well with no issues to report.
The error still persist so that kind of leaves me with the database.?? I'm not sure what else it could be. This started happening with the upgrade from 12.0 to 12.2.
Any help would be greatly appreciated.
SW Ticket # - 1255702
or something like the following: Yes I am able to find this map within the database and verify the map is in working order.
System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Monitor.ObjWait(Boolean exitContext, Int32 millisecondsTimeout, Object obj)
at System.Threading.Monitor.Wait(Object obj, Int32 millisecondsTimeout, Boolean exitContext)
at SolarWinds.MapStudio.Web.MapRunner.Execute(CreateMapParameters parameters)
at MapService.CreateMap(CreateMapParameters parameters)
at MapService.GetMap(String sessionId)
2017-12-26 12:29:28,174 [141] (124) ERROR MapService - (null) Unexpected error: System.Threading.ThreadAbortException: Thread was being aborted.
at MapService.GetMap(String sessionId)
2017-12-26 12:29:28,174 [141] (124) ERROR ASP.global_asax - (null) Application_Error(16f7ca781c3e451188a169afdc37829a)
System.Web.HttpException (0x80004005): Request timed out.
2017-12-26 12:30:31,472 [MapRunner Worker] (0) WARN MapRunner - (null) Import thread did not finish in a reasonable amount of time. Terminating...
2017-12-26 12:30:31,472 [Import 19a94b49-a912-4610-81f1-4071835c9dab.OrionMap] (125) FATAL MapEngine - (null) GetFile(3f66ea29-75d7-44b0-b62f-9ab84864c5e0) failed.
System.Threading.ThreadInterruptedException: Thread was interrupted from a waiting state.
at System.Threading.WaitHandle.WaitMultiple(WaitHandle[] waitHandles, Int32 millisecondsTimeout, Boolean exitContext, Boolean WaitAll)
at System.Threading.WaitHandle.WaitAny(WaitHandle[] waitHandles, Int32 millisecondsTimeout, Boolean exitContext)
at SolarWinds.MapEngine.WcfConnectionDependentExecutor`1.Executor.Execute()
at SolarWinds.MapEngine.WcfConnectionDependentExecutor`1.Execute(Action`1 operation, Boolean throwOnError)
at SolarWinds.MapEngine.WcfConnectionDependentExecutor`1.Execute[TResult](Func`2 operation)
at SolarWinds.MapEngine.MapEngineConnection.CreateQuery[T](String selectStatement, Boolean isForce, PropertyBag parameters)
at SolarWinds.MapEngine.MapEngineConnection.CreateQuery[T](String selectStatement, PropertyBag parameters)
at SolarWinds.MapEngine.FileSynchronization.GetFile(String fileId)
2017-12-26 12:30:31,676 [Import 19a94b49-a912-4610-81f1-4071835c9dab.OrionMap] (125) WARN MapRunner - (null) CreateMapTask{ID=19a94b49-a912-4610-81f1-4071835c9dab.OrionMap,State=Aborted,Exception=ThreadAbortException:"Thread was being aborted."} failed at Aborted
2017-12-26 12:30:31,676 [Import 19a94b49-a912-4610-81f1-4071835c9dab.OrionMap] (125) ERROR MapRunner - (null) CreateMapTask{ID=19a94b49-a912-4610-81f1-4071835c9dab.OrionMap,State=Aborted,Exception=ThreadAbortException:"Thread was being aborted."}