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How do I modify a URL in an alert message

yellowtj over 6 years ago

Hi,

We have our SW server hidden behind an F5. I would like to change the alerting messages that are mailed out from showing:

View full object details here: ${N=SwisEntity;M=DetailsUrl}.

which returns:

View full object details here: http://<solar winds server name>:80/Orion/View.aspx?NetObject=SMSA:1

which shows the actual SW server name in the url to the new nat address as shown below:

View full object details here: https://monitoring.com/Orion/View.aspx?NetObject=SMSA:1

Is there a way to perform string substitution within the message?

Thank you.

Top Replies

0 dodo123 over 6 years ago

Open database manager on your main polling engine. Go to the websites table in there u should see the server name and hopefully your f5 url.
click edit the table
change your f5 url to primary and the server name to additional
if the url isn’t in there just add a row and add it.
i have this but with an additional front end web server.
but everytime u upgrade you have to remember to do it again as will default back when rebuilt
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0 dgsmith80 over 6 years ago in reply to dodo123

I thought this was fixed in NPM 12 so you can go to Settings > Web Console Settings and add the URL?
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0 dodo123 over 6 years ago in reply to dgsmith80

Wow if that’s the case then that’s awesome news can’t get in at the minute to check have Solarwinds support fixing SRM License
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0 dodo123 over 6 years ago in reply to dgsmith80

Forgot I could access on my phone wow how did I miss that
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0 dgsmith80 over 6 years ago in reply to dodo123

Think it was only added in 12.1 so might be why it's not as well known as most people who have been using the system for a while are using the original workaround still.
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0 yaquaholic over 6 years ago

We have have internal and external Orion access, so I add the following kind of links, to the outgoing alert messages:
For device views:
<a href="https://<external solarwinds address>//Orion/View.aspx?NetObject=N:${N=SwisEntity;M=NodeID}" target="_blank">External SolarWinds link to device</a>
For application views:
<a href="https://<external solarwinds address>/Orion/APM/ApplicationDetails.aspx?NetObject=AA:${N=SwisEntity;M=ApplicationID}" target="_blank">External SolarWinds link to application</a>
I hope it helps
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0 robertcbrowning over 5 years ago in reply to dgsmith80

Hi David, I'm running Orion 2017.3 with NPM12.2 (& other modules) & have updated the Settings > Web Console Settings to an F5 alias, but the alerts still return the MPE name when the ${NodeDetailsURL} variable is called. Does this GUI method now work or should I revert to the database hack, Thanks, Robert
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0 dodo123 over 5 years ago in reply to robertcbrowning

I had to use the hack after the latest release, as the gui didnt apply it.
I advised Support who were forwarding to the dev team so hopefully will be fixed, wasnt sure whether it was just me or not though.
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0 robertcbrowning over 5 years ago in reply to dodo123

thanks dodo123 . I gave up with the GUI & used Richard's snippet which worked first time.
& thanks to Richard for the snippet
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