1 Reply Latest reply on Dec 11, 2017 9:22 AM by justin.gray@weldre4.k12.co.us

    Create a new ticket using Powershell


      I am able to create a new ticket in Web Help Desk using Powershell. The one thing that I am encountering is the request types. Below is the example request type that we have:


      User access -> Existing Users-> No Assignment


      When I create the ticket I can get the ticket to create based on the "User Access" request type, but how can I get the new ticket to add the entire request type shown above?