2 Replies Latest reply on Dec 5, 2017 4:42 PM by mark.dangelo

    Customize Ticket View Per Tech in Our Organization

    jim.mcvady

      Is there a way each tech in our organization can have custom filters in their "Group Ticket View"?

       

      For example if tech A does not want to see tickets assigned to tech B but tech B wants to see all tickets, is this possible?