0 Replies Latest reply on Nov 29, 2017 10:04 AM by jojida

    Windows 10 1703 Clients Showing Zero Updates

    jojida

      Looking into finding a resolution for an issue where some machines are reporting zero updates installed / needed for Windows updates but are showing installed third party packages and nothing else.

       

      Steps i have tried

       

      Repaired / Reinstalled the Client Components and then ran a Detect Now ( waited about 5 min ) then ran Report Now and waited for machine to refresh

       

      Removed the Client Components and deleted the machine from list. Forced the machine to restart and download the client via a Group Policy that is in place. Verified software installed then ran a Detect Now ( waited about 5 min ) then ran Report Now and waited for machine to refresh.

       

      Tried both options above with no luck whatsoever getting them to report.

       

      Screenshots of machines not reporting

       

      Solar Winds Patch Manager

       

      Screenshot Powershell command showing highlighted machine with updated windows updates.

      powershell verify

       

      Any help would be greatly appreciated in getting this issue resolved.

       

      Thank  you.