I have one transaction named Prod Backoffice, used for 3 locations for monitoring. One is Salt Lake, One is Gold River, Another is Paris.
Only in Gold River, it has the problem. The Website we monitored is internal website.
The error shows Step Failed Resource Not Found. The screenshot of webpage is that "this page can't be displayed"
In the meanwhile, we run google website transaction in Gold River as well. it is working well. By default, we have proxy for internet. Therefore, we bypass google website. Then the transaction works well.
Then I go to the Gold River server to run internal website via IE. it works well too. Playback recorder Well.
So far, I have no ideas why it doesn't work in Gold River. Can someone support me?
Have you opened a support case?