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Network Performance Monitor (NPM)

Forum Importing Alerts

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Importing Alerts

anitazuri over 6 years ago

Hello.

We are building our Solarwinds system again from scratch but will need some of the alerts from our current system. Our version of NPM is 12.0.1

As a test I decided to export one of our current alerts, delete it, then import it back in. I followed the 'exporting and importing alerts via the web interface' document and it looked like it was going to work but the alert isn't there.

The alert definitely exported. Then to import I clicked on 'manage alerts', selected 'import alert' from the 'EXPORT/IMPORT ' drop down, double clicked the alert (which is a .xml file) it then looks like something is happening but when I search for the alert it isn't there.

Is there something I'm possibly doing wrong!? It seems pretty straight forward according to the document

I'm concerned because there's no way I could recreate all our alerts from scratch in our new system so I need to be able to import them :-/

Thanks Anita

0 mesverrum over 6 years ago

my first thought is to make sure that all the same custom properties exist in the new system as the old one, ive definitely had problems before when trying to import alerts that reference properties that don't exist
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0 anitazuri over 6 years ago in reply to mesverrum

Hi,
Thanks fro your reply. I'm actually importing the alert back into the system that it came from. I was just testing the process out before I do the real thing, so it doesn't make sense as to why the alert doesn't import back into a system that it came from.
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0 mesverrum over 6 years ago in reply to anitazuri

I assume there is already an alert with the same name or did you delete/rename that?
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0 anitazuri over 6 years ago in reply to mesverrum

I deleted it :-/
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