Can you look at the WindowsUpdate.log file for one of those clients?
side note: Microsoft changed the way you view the WindowsUpdate.log file in Windows 10.
Are there any indicative errors in there? I've seen a blog post where the time time looks right in both places (client and WSUS) but something else is really going on:
Nerds Know Best: RESOLVED - We couldn't install updates because there's a problem with the date and time information on …
I was just looking at that article as well. I will double check my certificates. The windowsupdate logfile returns the following:
Which leads me to believe I've got some serious issues with my WSUS server. What ever they are it's not affecting win7 or server updates as these clients are reporting and updating fine. That's why I'm thinking the certificates are ok. It's only an issue with Win10 clients every other OS is working.
LOL teach me to reply before refreshing the page...
I've not run into this issue before and I don't see it giving you an associated error code, so it could be just what it says. A few things you would want to triple check:
- Date/Time on one of the clients with the error. Including time zone.
- Date/Time on the WSUS/PAS all in one server. Including the time zone.
- Beyond that you can run the Troubleshooter from Microsoft to see if it has suggestions for you:
I suggest this because other than having someone on the line with you helping you double check everything, this should help cover the basics including registry settings, software distribution store, etc. Even if it can't fix it, it may give you some additional context for the issue leading you to a solution.
Speaking of registry settings, it's worth double checking where your client thinks the WSUS server is in case you have more than one.
It looks like it could also be related to an out of date certificate, which is hopefully what the Troubleshooter would tell you if that's the case, but would make sense for it affecting some machines and not others:
Tried to run the troubleshooter said it fixed errors, but I still get the same error when trying to check for updates the date time error. I'll check the certificates as well, but like I said if it was a bad cert wouldn't all updates be failing? I'll let you know what I find.
Did you ever get this figured out?