1 Reply Latest reply on Dec 21, 2018 2:00 PM by agr-rd

    Limiting Status Types to specific ticket types

    rickstevens

      Is there any way that I can limit a particular status to specific ticket types?

      I know I could change an unsuitable status via action rules, but I'd rather that he techs didnt have the option to select it in the first place if possible.

       

      TIA