0 Replies Latest reply on Oct 20, 2017 4:22 AM by rickstevens

    Limiting Status Types to specific ticket types

    rickstevens

      Is there any way that I can limit a particular status to specific ticket types?

      I know I could change an unsuitable status via action rules, but I'd rather that he techs didnt have the option to select it in the first place if possible.

       

      TIA