0 Replies Latest reply on Oct 9, 2017 1:26 PM by troyfred

    Pulling in non-node fields


      Rather new to Solarwinds and am wrestling with an interesting problem. For our ticketing system, an XML message is sent with a set of three values that are particular to the problem (such as disk space issues, memory etc) I understand I can make new Actions in action manager, replacing all of the triplets, but I was hoping anyone out there had a more robust automation design that would do something along the lines of  if the error is X the triplet will = 1,2,3 but if it is Y then triplet = 4,5,6. I have already automated the server specific fields (pulling the correct emails, system data etc), I just have a hard time with the non server specific data.