0 Replies Latest reply on Oct 10, 2017 2:38 PM by allon

    Report question regarding tech reports

    allon

      The query needs to search the History table to see with Tech changed the status to closed. Searching for a RESOLVED status for a particular TECH gives erroneous results, as I can close your ticket, but with this query you'd get credit for that.

       

      is there a way to get this using the web interface or does this have to be pulled from the SQL database?