3 Replies Latest reply on Oct 9, 2017 6:28 AM by pooksuave

    Bandwidth Utilization Chart Problem

    pooksuave

      Hello,

      A client of ours sent an email saying his custom bandwidth utilization chart is showing "Data is not available". He has 2 routers with the same settings and while the first one returns statistics correctly to a chart, the 2nd one does not. Here are his chart settings .

       

       

      So far I have come up with 4 steps to try and help him,

      1. Verify that the interface has "interface traffic statistics" checked.

      2. Check the MIB Browser in the Node for stastics (in case they are not there, maybe an index problem) .

      3. Verify the DATASOURCE of the chart.

      4. Rediscover the Node.

       

      My question is, have I forgotten anything? Any suggestion before I go into webex with the client?