2 Replies Latest reply on Oct 10, 2017 10:47 AM by localrich

    LDAP (AD) Password complexities

    localrich

      We are trying to figure out why our test users can not log into the Help-desk after successful importation via AD. I stumbled on an older article javax.naming.AuthenticationException: Invalid credentials for user - SolarWinds Worldwide, LLC. Help and Support  and it says A valid passwords may contain only the characters a-z, A-Z, 0-9, period (.), dash and underscore ( _ ).  Is this still a thing or do we have something wrong? We changed the password from a less complex which included a "$" to a simple one barely squeaking by the domain settings without that and it works. I can't wrap my head around 12.5.1 WHD doesn't support ! @ # $ % ^ & * ( ) + = ~ ` in passwords as most of our users have these in there passwords....

       

      Thanks!