0 Replies Latest reply on Sep 29, 2017 4:51 AM by kwallace

    WHD Reports


      Hi All,


      Looking for some help (yet again, I hear you all cry...........)


      Ok so I have been asked if there is a report you can run or create which allows you to tell how tickets are being logged. Eg Via Email vs Users actually logging into the SD?


      Our SD is moving sites soon and we would like to be able to capture how tickets are being created. I suspect its all via email as its easier...


      Thank you all once again!!