What industry is your company in?
At the time I used SolarWinds NCM I would categorize the industry as .... government
How large is your IT shop?
At the time, it was small...
Which SolarWinds product are you writing this review for?
SolarWinds NCM (Orion?)
What problem were you trying to solve when you purchased?
We were trying to decrease the time it took to ''notice'' a downed circuit/device.
Did you consider options other than SolarWinds? Who?
No... Solarwinds is the best...
How are you using the product and what benefits have you seen?
We are using it as a monitoring tool, and the benefits we have seen that it took less time to respond to event alarms, or downed circuits/devices. Before it would take a phone call, or something, from another site/user/customer, but now we can react proactively.