0 Replies Latest reply on Sep 13, 2017 7:30 AM by jbiggley

    Removing UnDP Pollers on an Agent Polled Node

    jbiggley

      Problem

      A node that was SNMP polled is converted to agent polled but the UnDP pollers were not removed prior to changing the polling method. This means that the UnDP 32-bit tool can no longer see the node and the Assign Pollers function on Manage Nodes does not work either.  As of the last edit for this page there was not way to do this via the API either.

      Solution

      You need to custom craft the URL for the Assign Pollers function but you can still see the assigned pollers via the Web UI.

      1. Get the NodeID for the target node
      2. Navigate to http://Your-Server-Name-Here/Orion/NPM/NodeCustomPollers.aspx?Nodes=16855&ReturnTo=aHR0cDovL21vbml0b3JpbmcuY2FyZGluYWxoZWFsdGgubmV0L29yaW9uL25vZGVzL2RlZmF1bHQuYXNweA==

       

           PRO TIP: If you remove the &ReturnTo .... from the URL you can edit multiple nodes at a time without returning to the manage nodes page.  Just update the NodeID, click submit, and then update with the next NodeID.

        1. NOTE:  The example above is for node ID 16855. You need to insert the relevant node ID into the URL.

           3.  Expand the group with the assigned pollers you want to remove (eg CAH_Linux) and uncheck them

           4.  Click Submit and you will return to the Manage Nodes page.


      The SWQL query to find these nodes is below.

      SELECT nd.Caption AS NodeCaption ,nd.NodeID ,nd.StatusDescription FROM Orion.Nodes nd WHERE nd.objectsubtype = 'Agent' AND nd.CustomPollerAssignmentOnNode.AssignmentName IS NOT NULL

       

       

      Note:   I did not come up with the workaround on my own. This came from support and development via a case we submitted. I just wanted to get it documented out here too. I also hear that zackm may have an updated way to do this too!

       

      Message was edited by: Joshua Biggley