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Network Performance Monitor (NPM)

Forum ServiceNow Operational State Modification

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ServiceNow Operational State Modification

tmeyers over 6 years ago

Hi.... has anyone figured out how to modify the Operational state parameters for the ServiceNow API? Specifically, I'm looking to modify system restricted parameters ... I'd like to reduce the default of 100 to 30.

Restricted by system: if the number of incidents created in a five-minute period reaches 100, the ServiceNow instance is automatically switched to Restricted state

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LadaVarga over 6 years ago +1

Hello, 1. Go to the advanced configuration page: http://ORIonAddress/ Orion/Admin/AdvancedConfiguration/Global.aspx 2. Raise the limit on this setting: IncidentsCreatedThreshold 3. Save it. Lada

0 LadaVarga over 6 years ago

Hello,
1. Go to the advanced configuration page:
http://ORIonAddress/Orion/Admin/AdvancedConfiguration/Global.aspx
2. Raise the limit on this setting: IncidentsCreatedThreshold
3. Save it.
Lada
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0 tmeyers over 6 years ago

Excellent! Thank You!!
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