4 Replies Latest reply on Sep 5, 2017 9:19 PM by adamc

    APNS Push Certificate

    adamc

      This years certificate has now expired, can we have a new one please?

       

      Cheers

        • Re: APNS Push Certificate
          pabely

          We have the same and logged this with support. They say they have sent this to Apple and once it comes back approved they will update Thwack and the Support Portal.

          • Re: APNS Push Certificate
            fluffy midnight

            The APN certificate has been updated, the date within the portal is currently incorrect but is being updated.

            • Re: APNS Push Certificate
              pabely

              Certificate and date on Portal now updated correctly

              • Re: APNS Push Certificate
                adamc

                I did finally get this installed but here are my comments-

                 

                I have downloaded and installed and tested the new certificate. It does work.

                 

                But the instructions (read me file) to install it are WRONG if you are using v12.5

                 

                As you should be aware, v12.5 includes a new function to install and test certs.

                I used this and had it done in seconds vs doing it via the method in the read me file which takes ages.

                 

                I really wish Solarwinds would

                 

                1. have the certificate done in time without needing to be reminded

                2. get the website date right and the instructions right

                 

                I would remind you that this is the third year in a row that your instructions have been wrong for my platform, and I’ve had to re-write them to suit.

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