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In order to diagnose this issue:
1. Enable Session Tracing (Generate session trace logs - SolarWinds Worldwide, LLC. Help and Support )
2. Review the logs generated to determine where the communication is breaking down
You may need to create a new device template to cater for anything you may find.
Agreed, discarded configurations are almost always a syntax problem with the device template being used. You are getting connected and everything looks legit up until the point where you are sending your show-running type commands. The trace will should you exactly what commands solarwinds is sending and what responses it is getting and you should be able to see the issue pretty clearly.